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Shipping Policy – Reflet
1. Processing time Orders are prepared and shipped within 1 to 3 business days after payment confirmation.
2. Carrier Deliveries are handled by Colissimo in France and by tracked international shipping elsewhere. A confirmation email with the tracking link is sent as soon as your order ships.
3. Delivery times
4. Shipping costs
5. Order tracking A tracking number is sent to you by email. You can track your parcel directly on the carrier's website.
6. Order not received If your parcel hasn't arrived within the stated time, contact us at contact@reflett.com. We'll work with the carrier to locate your parcel.
7. Damaged parcel If your parcel arrives damaged, send us a photo within 48 hours at contact@reflett.com. A replacement will be sent free of charge.
8. Incorrect address Reflet cannot be held responsible for a parcel not delivered because of an incorrect address provided at checkout.
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